The Mall

Uniquely convenient

One of the ICC’s most popular features is The Mall, which not only connects our halls and meeting rooms, but also links Birmingham's Brindleyplace and Convention Quarter to the rest of the city centre. While open to the public, The Mall will never interfere with your event and can even be temporarily closed and used as a further event space if required.


As coffee lovers ourselves, we were delighted to welcome a premium Starbucks to The Mall. You’ll find comfy sofas and seating galore, making it ideal for informal meetings before and after your event.



Catch up on the latest newspaper headlines, stock up on refreshments and fuel up on your favourite confectionary at WH Smith.


Imagine heading to the ICC for a conference and leaving with a Picasso. It happens more often than you think. That’s because The Mall is home to Castle Fine Art, one of the longest standing and most reputable commercial galleries in the Midlands. Alongside original and limited edition fine art from the country’s most innovative and talented artists, you’ll also find paintings and drawings from the most famous names in art history.



With its pin sharp acoustics and stunning auditorium, Symphony Hall is considered one of the finest concert halls in the world. And it’s not just award-winning comedians and world-renowned rock, pop and classical artists that grace the famous stage, as the venue is regularly used for graduation ceremonies and conferences. While located within The Mall, Symphony Hall is managed through the Town Hall Symphony Hall charitable trust.



Located just off The Mall, our handy cloakroom service is available during most events at the ICC. Please note, charges apply.

With some events offering exclusive merchandise to buy, the last thing you can afford is an empty wallet. Fortunately you’ll find a free to use cashpoint just off The Mall.

Toilets are available on both level 2 (next to Castle Fine Arts) and level 3 (next to Starbucks). If you require baby-changing facilities, head to the toilets on level 2.

Unisex, wheelchair accessible toilets are available on both level 2 and 3 of The Mall. Please note, these facilities require radar keys.