ACCESSIBLE TO ALL
Disabled facilities at the ICC
We’re fully committed to ensuring the ICC is accessible to every visitor, all the time. If you have any queries, or need assistance during your visit, just get in touch with a member of staff who will be happy to help.
The ICC is accessible to wheelchair users via both ramps and lifts. Tactile signage is also fitted in the majority of lifts.
Assistance dogs are always welcome at the ICC, however we recommend not bringing them along to any events that could be particularly noisy.
An induction loop system, which can be linked to visitors’ hearing aids, is operated in selected halls at the ICC.
You’ll find unisex, wheelchair-accessible toilets throughout the ICC, located on levels 2 and 3 of the Mall.
If you’re a blue badge holder you can park for free near to the ICC. However as spaces are limited they need to be booked in advance. Just call +44 121 780 4949 and leave the rest to us.
In the event of a medical emergency, please notify a member of Security or any member of staff for assistance.