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Terms & Conditions

Terms of Use

This site is operated by The National Exhibition Centre Limited of which the ICC is a trading name References to NEC, ICC, we , our, us in this set of terms are references to National Exhibition Centre Limited. We are a private limited company registered in England and Wales under company number 979395 and have our registered office at The National Exhibition Centre, Birmingham B40 1NT. Our VAT number is 670311663.

This page (together with the documents referred to on it) tells you the terms of use on which you make use of any of our websites, whether as a guest or a registered user. Please read these terms of use carefully before you start to use any of our websites. By using any of our websites, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using any of our websites.

Accessing Our Websites

Access to our websites is permitted on a temporary basis, and we reserve the right to withdraw or amend any of the services we provide on our websites without notice (see bleow). We will not be liable if for any reason any of our websites are unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our websites to users who have registered with us.

If you choose, or are provided with, a user identification code and/or password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to any of our websites. You are also responsible for ensuring that all persons who access any of our websites through your internet connection are aware of these terms, and that they comply with them.

Acceptable Use

You may use our websites only for lawful purposes.  You may not use any of our websites:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of any of our websites
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our websites;
  • any equipment or network on which our websites are stored;
  • any software used in the provision of our websites; or
  • any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our websites, including, without limitation:

Chat rooms.

Bulletin boards.

Blogs

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on any of our websites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on any of our websites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to any of our websites (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

Be accurate (where they state facts).

Be genuinely held (where they state opinions).

Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

Contain any material which is defamatory of any person.

Contain any material which is obscene, offensive, hateful or inflammatory.

Promote sexually explicit material.

Promote violence.

Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

Infringe any copyright, database right or trade mark of any other person.

Be likely to deceive any person.

Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

Promote any illegal activity.

Be threatening, abuse or invade another´s privacy, or cause annoyance, inconvenience or needless anxiety.

Be likely to harass, upset, embarrass, alarm or annoy any other person.

Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.

Give the impression that they emanate from us, if this is not the case.

Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

ICC reserves its rights to immediately remove any content which is breach of these content standards without further recourse to you.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in all of our websites, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

the nia Birmingham;

the icc Birmingham;

THE NEC GROUP BIRMINGHAM;

the nec Birmingham;

theticketfactory.com;

the ticket factory, and

Amadeus

are all registered trademarks of The National Exhibition Centre Limited and no licence or other rights are granted to you in respect of our trade marks or other intellectual property rights by virtue of your use of our websites.

You may print off one copy, any may download extracts, of any page(s) from our websites for your personal reference and you may draw the attention of others within your organisation to material posed on our websites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our websites must always be acknowledged.

You must not use any part of the materials on our websites for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of any of our websites in breach of these terms of use, your right to use any of our websites will cease immediately and you must, at out option, return or destroy any copies of the materials you have made.

Reliance on Information Posted

Commentary and other materials posted on our websites are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to any of our websites, or by anyone who may be informed of any of its contents.

Changes to our Websites

We aim to update our websites regularly, and may change the content at any time. If the need arises, we may suspend access to any of our websites, or close it indefinitely. Any of the material on our websites may be out of date at any given time, and we are under no obligation to update such material.

Our Liability

The material displayed on our websites is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our websites or in connection with the use, inability to use, or results of the use of our websites, any websites linked to any of our websites and any materials posted on it, including, without limitation any liability for:

 Loss of income or revenue;

  • Loss of business;
  • Loss of profit or contracts;
  • Loss of anticipated savings;
  • Loss of data;
  • Loss of goodwill;
  • Wasted management or office time; and

 for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information About You and Your Visits to Our Websites

We process information about you in accordance with our privacy policy. By using any of our websites, you consent to such processing and warrant that all data provided by you is accurate.

Transactions Concluded Through Our Websites

Contracts for the supply of goods or services formed though any of our websites are governed by the terms and conditions of supply on that website.

Links from Our Websites

Where any of our websites contain links to other websites and resources provided third parties, these links are provided for your information only. We have no control over the contents of those websites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of these terms of use through your use of our websites.  When a breach of these terms of use has occurred, we may take such action as we deem appropriate. 

Failure to comply with these terms constitutes a material breach and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our websites.
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our websites.
  • Issue of a warning to you.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
  • Further legal action against you.
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of these terms of use.  The responses described in this terms of use are not limited, and we may take any other action we reasonably deem appropriate.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to any of our websites. These terms of use are governed by English law.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our websites.

Your concerns

If you have any concerns about material which appears on any of our websites, please contact geoff.fenlon@theicc.co.uk.

Thank you for visiting our website.

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