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Access (Disability) —

access

This page covers all facilities available to disabled visitors.

If you have any queries or need assistance during your visit, please contact any member of staff. We’ll be happy to help.

We hope you enjoy your visit.

Wheelchair access

The ICC is accessible to wheelchair users, via ramps or lifts.

Tactile signage is fitted in the majority of lifts. Assistance Dogs are welcome at our venues.

For vehicles displaying blue badges, parking is free of charge at or near the main entrance. Spaces should be booked in advance.

Telephone +44 (0) 0121 780 4949

Birmingham Shopmobility

Help us improve our service

The NEC Group belongs to the Employers Forum on Disability and has signed up to the Disability Access Charter.

An in-house committee meets regularly to address services for disabled visitors. Means of access to the building are regularly audited.

If you have any suggestions or comments, please advise a member of staff. Alternatively, email: generalmanager@theicc.co.uk

Medical emergencies

In event of a medical emergency, please notify a member of Security or any member of staff; we’ll be pleased to help you.

Hearing impairments

An induction loop system, which can be linked to visitors hearing aids, is operated in selected halls at The ICC.

Toilets

The ICC has unisex, wheelchair-accessible toilets.